Thank you for choosing exit343design! The policies below do not address your inquires, please visit the FAQ page or feel free to contact me.

Please note: since each piece is created by hand, please note that there may be slight variances in color, shape, etc. I welcome your feedback and want you to be happy with your purchase- please do not hesitate to contact me with any questions!

 

PAYMENT:

We accept all major credit cards upon checkout via Stripe. Your order information is protected using SSL technology with encryption so you can shop worry free.

 

PROMOTIONS:

If you have a discount code, you may enter it upon checkout. If you'd like to receive discounts and be up to speed on promotions, please sign up for our newsletter or become a fan on Facebook. I also tweet deals at @exit343design and share deals on Instagram at @exit343 from time to time.

 

SHIPPING:

All products are shipped domestically via the U.S. Postal Service. I strive to ship 1-3 business days after your order is placed, but this depends on stock and demand. Transit time can be from approx. 1-5 days, depending on your location in the U.S. Items are shipped from Pennsylvania, just outside of Philadelphia. If there's any significant, unexpected shipping delays, I will do my best to reach out and inform you. I cannot be held responsible for any delays caused by the USPS. If you purchase multiple items and shipping adds up to be unrealistic, I will refund the difference within reason (since I sell different types/shapes of items, sometimes it's difficult to gauge how it will add up). If you need your item by a certain date, please send me a message so that I can try to accommodate you.

International customers, your packages are sent via First Class Package Service, which could take up to 4 weeks for delivery, however, most packages arrive in a week or two. If your package is taking longer, please contact your local customs with the tracking number provided in your order as it may be held up with duties owed. exit343design cannot be responsible for customs duties that may be incurred.

 

RETURNS & EXCHANGES:

Returns and exchanges are accepted within 10 days from receipt of the item. For returns, the customer is responsible for the cost of shipping the items back. For damaged or incorrectly sent goods, please provide a photo of the items and an exchange be will initiated. Returned or exchanged items must be damage-free and in the original packaging. When the items are received and it has been confirmed that they are damage-free, exit343design will issue a store credit or refund for the item amount only or send you a new product for exchanges.

Sale items are final and may not be returned or exchanged.

 

COPYRIGHT:

© 2017 The exit343design copyright does not transfer with the sale of any merchandise and purchaser is not entitled to reproduction rights.